Shipping/Returns

Shipping Policy:

We ship via UPS. Orders will be shipped 1-2 days after order notification (Mon-Fri) and should arrive within 5-7 business days. We cannot ship to a PO Box. International customers should contact us for shipping costs before an order is placed.

No orders will be shipped on Saturday or Sunday.

 

Return Policy:

If for any reason you are not satisfied with your purchase, you may return the merchandise within 30 days of purchase. Items must be in original condition. Please send your package via an insured and prepaid method. Include the packing slip and reason for return. Shipping fees are not refundable. No returns are accepted on opened CDs & DVDs or vocal selections.

Send returns to:

Playhouse Square Store
Online Returns
1501 Euclid Ave Suite 200
Cleveland OH  44115

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  • Discover